At Buy Modalert USA, we prioritize your health and satisfaction. Please read our Return and Refund Policy carefully to understand your rights and obligations when purchasing medicines from our website.
1. General Return and Refund Conditions
Due to the sensitive nature of pharmaceutical products, returns and refunds are subject to the following conditions:
- Only items that are damaged, defective, or incorrect are eligible for return or refund.
- Products must be returned in their original, unopened, and undamaged packaging. Opened or tampered items cannot be returned.
- Prescription medicines are non-returnable, except in cases of damage, defect, or incorrect delivery.
- Non-prescription (OTC) medicines, supplements, or other health products may be eligible for return if they meet the criteria stated above.
2. Return Process
If you believe your product qualifies for a return:
- Contact Us: Notify us within 7 days of receiving the product by calling +1(657) 222-0645
- Provide Proof: Share your order details, photographs of the product (if damaged or defective), and a brief description of the issue.
- Approval: Once approved, you will receive a return authorization and instructions for returning the product.
- Return Shipping: Pack the product securely and send it back to the address provided. Return shipping costs may be covered by us if the issue is due to our error.
3. Refund Policy
Refunds are processed as follows:
- Eligibility: Refunds are issued for products that meet the return criteria after inspection and approval by our team.
- Mode of Refund: Refunds will be credited to your original payment method or provided as store credit, based on your preference.
- Processing Time: Refunds are typically processed within 7–10 business days of approval.
4. Non-Returnable Items
The following items cannot be returned or refunded:
- Products without original packaging or labels.
- Products damaged due to mishandling by the customer.
- Prescription medicines, unless defective, damaged, or incorrectly delivered.
- Products purchased under clearance or final sale promotions.
5. Cancelation Policy
- Orders can be cancelled before shipment by contacting us promptly.
- If the order has already shipped, the return process must be followed after delivery.
6. Contact Us
For any questions or assistance with returns and refunds, please contact us:
- Phone: +1(657) 222-0645
We are committed to resolving any issues promptly and ensuring your experience with Buy Modafinil USA is seamless and satisfactory.
Note: This policy is subject to change without prior notice. Please review it periodically for updates.